Accessibility

The Northeast Comprehensive Center is committed to making its electronic and information technologies accessible to individuals with disabilities by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. Section 508 is a federal law that requires agencies to provide individuals with disabilities equal access to electronic information and data comparable to those who do not have disabilities, unless an undue burden would be imposed on the agency. The Section 508 Standards are the technical requirements and criteria that are used to measure conformance within this law. More information on Section 508 and the technical standards can be found at http://www.section508.gov/summary-section508-standards.

If you wish to report an issue related to the accessibility of any content on our website, including a complaint about the accessibility of a document, form, or statement you may do so in any of the following ways:

  • Complete the online form. Please include the web address or URL along with a detailed description of the problems you have encountered.
  • Email: Section508@northeastcompcenter.org. Please include the web address or URL along with a detailed description of the problems you have encountered.

The Northeast Comprehensive Center Accessibility Statement has been adapted from the Department of Education Accessibility Statement located at https://www2.ed.gov/notices/accessibility/index.html.

Sponsorship

This website was developed under a grant from the U.S. Department of Education. However, the contents do not necessarily represent the policy of the U.S. Department of Education, and you should not assume endorsement by the federal government.

Privacy Policy

Thank you for visiting the Northeast Comprehensive Center website and reviewing our privacy policy. This website is operated by RMC Research Corporation for the Department of Education under contract on behalf of the Comprehensive Center Program (Contract #S283B12). This privacy policy applies to the Northeast Comprehensive Center (NCC) website and all services offered by RMC Research for the purposes of this contract.

This Privacy Policy governs the manner in which the Northeast Comprehensive Center collects, uses, maintains, and discloses information collected from users (each, a “User”) of the http://www.northeastcompcenter.org/ website (“Site”). This privacy policy applies to the Site and all products and services offered by the Northeast Comprehensive Center Program.

Personal identification information. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, subscribe to the newsletter, respond to a survey, or fill out a form, and in connection with other activities, services, features, or resources made available on our Site. Users may be asked, as appropriate, for name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personally identification information, although that may prevent them from engaging in certain Site-related activities.

Non-personal identification information. We may collect non-personal identification information about Users when they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the User’s means of connection to our Site, such as the operating system and the Internet service providers used and similar information.

Web browser cookies. Our Site may use “cookies” to enhance the User experience. The User’s web browser places cookies on his or her hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set the web browser to refuse cookies, or to send an alert when cookies are being sent. If the User elects to refuse cookies, some parts of the Site may not function properly.

How we use collected information. The Northeast Comprehensive Center Program may collect and use Users’ personal information for the following purposes:

  • To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize the User experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site – We may use feedback you provide to improve our products and services.
  • To send periodic emails – If the User decides to opt-in to our mailing list, he or she will receive emails that may include program news, updates, related product or service information, etc. If at any time the User wishes to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Alternatively, the User may contact us via our Site.

How we protect your information. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information, and data stored on our Site. Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information. We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may change constantly. These sites and services may have their own privacy policies and customer service policies. Browsing and interacting on any other website, including websites which link to our Site, are subject to that website’s own terms and policies.

Compliance with children’s online privacy protection act. Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy. The Northeast Comprehensive Center Program has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms. By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us. If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
The Northeast Comprehensive Center Program
c/o RMC Research Corporation
1000 Market St. Suite 2
Portsmouth, NH 03801
603.422.8888
http://www.northeastcompcenter.org/contact/

The Northeast Comprehensive Center (NCC) Privacy Policy has been adapted from the Department of Education Privacy Policy located here: https://www2.ed.gov/notices/privacy/index.html

Site Security and Intrusion Detection

For security purposes and to make sure this service remains available to all users, we use special software programs for monitoring network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to this government computer system. These programs collect no information that would directly identify individuals, but they do collect information that could help us identify someone attempting to tamper with this Web site.

If you use this system, you should understand that all activities may be monitored and recorded. Anyone using this system expressly consents to such monitoring. WARNING — If such monitoring reveals possible evidence of criminal activity, monitoring records may be provided to law enforcement officials.

Except for authorized law enforcement investigations, we make no other attempts to identify individual users or their usage habits. We only use raw monitoring data logs for determining trends in usage patterns and in diagnosing system problems.

If you have any questions or comments about the information presented here, please forward them to us: http://www.northeastcompcenter.org/contact/.

The Northeast Comprehensive Center Site Security & Intrusion Detection Policy has been adapted from the Department of Education Site Security & Intrusion Detection Policy located here: https://www2.ed.gov/notices/security/index.html

Website Contact

For more information on website issues, questions, or suggestions, please contact us.